REPBUD
Delete your RepBud account
You can delete your RepBud account, and everything held with it, from your account settings on the web or in the app. It happens immediately, and it cannot be undone.
Sign in at repbud.app
Sign in with the email address you signed up with, and open Settings from your dashboard.
Choose Delete account
It is at the bottom of the Settings page. Type DELETE to confirm, because this cannot be undone.
It happens at once
Your account and its data are removed from the live database immediately, and you are signed out.
You will be asked to sign in first.
Prefer the app?
The RepBud app does the same thing: go to More → Profile and tap Delete Account at the bottom of the screen.
Cannot sign in?
Email hello@repbud.app from the address you signed up with and ask us to delete your account. We will confirm when it is done.
What is deleted
- ✓Your profile — name, email, phone number, photo and job details
- ✓Your contacts, companies and clients, and every interaction logged against them
- ✓Field logs, voice notes, photographed business cards and receipts
- ✓Follow-ups, tasks, trips, meeting preps, reports and newsletters
- ✓Your Revenue books — invoices, expenses, bills, mileage trips and bank statement lines
- ✓Location history from mileage trips and event check-ins
- ✓Your connections, messages and event attendance
The deletion runs immediately when you confirm it, removing your account and its data from the live database at once. Encrypted backups roll over on their own schedule and are fully cleared within 30 days.
What is kept, and why
Billing and payment records
Held by our payment processor (Stripe) and by us in summary form, because UK tax law requires records of a sale to be kept. These contain the transaction, not your CRM data.
Retained for the period UK law requires, then deleted.
Data other people own
If a colleague on a Charter team logged an interaction, or another member kept a note about a meeting you both attended, that record belongs to their account and stays with it.
Your personal details are removed from it where they identify you.
Anonymised, aggregate counts
Figures such as "how many trade events were logged this month" carry no personal data and cannot be traced back to you.
Retained indefinitely; contains nothing that identifies you.
FAQ
Deleting your account
How do I delete my RepBud account?+
Sign in at repbud.app, open Settings, and choose Delete account at the bottom of the page. You type DELETE to confirm, because it cannot be undone, and the deletion runs immediately. The RepBud app does the same thing under More > Profile > Delete Account. If you cannot sign in, email hello@repbud.app from the address you signed up with and we will delete it for you.
What data is deleted?+
Everything held against your account: your profile, your contacts, companies and clients, every logged interaction, field logs, voice notes, photographed business cards and receipts, follow-ups, tasks, trips, reports, newsletters, your Revenue books (invoices, expenses, bills, mileage trips and bank statement lines), location history from mileage trips, and your connections and event attendance.
Is anything kept after I delete my account?+
Billing and payment records are kept for the period UK tax law requires — these contain the transaction, not your CRM data. Records owned by other people (for example an interaction a Charter colleague logged) stay with their account. Anonymised aggregate counts, which cannot be traced back to you, are also kept. Nothing else is retained.
How long does deletion take?+
The deletion runs immediately when you confirm it — your account and its data are removed from the live database at once. Encrypted backups roll over on their own schedule and are fully cleared within 30 days.
Can I get my account back?+
No. Deletion is permanent and cannot be reversed. If you only want to stop being billed, cancel your subscription instead — that ends the payments and leaves your data in place, so you can come back to it later.
Can I delete some of my data without deleting my account?+
Yes. You can delete individual contacts, companies, clients, interactions, logs, trips and Revenue records from inside the app at any time, and they are removed straight away. Email hello@repbud.app if you want help clearing a particular set of records.
Only want to stop being billed? Cancel your subscription instead — that ends the payments and leaves your data in place. See also our Privacy Policy.